COOKIES & PRIVACY

At Cause for Change, we're committed to protecting and respecting your privacy.

This Cookies & Privacy notice describes how and why Cause for Change uses cookies and personal information, what information we collect, how we protect your privacy, and your rights and choices regarding this information. 

We aim to be clear and transparent when we process your information so you can easily understand what we will do with it.

Quick Links 

Why we use your information

When do we collect information?

What type of information is collected

How and why is your information used?

Visiting our website

Interacting via Social Media

How do we process your personal data?

How long is your information kept for?

Who has access to your information?

Transferring your information outside of Europe

Our cookie policy

How to manage your cookies

Marketing Communications

Your rights & choices regarding your information

Keeping your information safe

Links to other websites

Changes to this privacy notice

ICO registration

How to contact us

Cause for Change is a business consultancy, so we use personal information on a day-to-day basis in order to operate. Our use of personal information allows us to make the world a better place, by the facilitation of commercial partnerships between Not for Profit bodies and our corporate clients.

We collect information when:

• You visit our website

• You interact with us on social media

• You enquire about our services

• You use our services

• You participate in a Cause for Change or Client events

• You support or express an interest in supporting one of our Clients

• You work with us (job applicants, current and former employees and associates)

• Cause for Change is undertaking research, using databases such as LinkedIn, Crunchbase, Directory of Social Change Guides to Giving or through information in the public domain

• Using information passed by independent event organisers or our Clients

• You make a complaint or query

When you interact with us, the personal information we collect, store and use might include:

• your name and contact details at the organisation you represent (including the postal address of the organisation you represent, work email address, telephone number, your organisation’s name and your job position);

• information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;

• any other personal information shared with us.

We may supplement information about you with information from publicly available sources such as annual reviews, corporate websites, public social media accounts, the electoral register and Companies House in order to create a fuller understanding of your interests and support. For more information, please see the section on ‘Building Profiles’ below.

We do not usually collect sensitive data about you. 

We may use your information for a number of different purposes, which may include:

• providing you with the services, products or information you asked for;

• to initiate and complete commercial and fundraising transactions with you, or the entity that you represent;

• keeping a record of your relationship with us and/or our clients;

• conducting analysis and market research to better understand how we can improve our services, products or information; 

• enhance, modify, personalise or otherwise improve our services/communications for the benefit of our clients;

• checking for updated contact details against third party sources so we can stay in touch if you move;

• notifying you of changes to our services;

• providing you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest. 

Like many companies, we automatically collect the following information:

• technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.

• information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, articles you viewed and searched for, referral sources (e.g. how you arrived at our website).

We collect and use your personal information by using cookies on our website. See our Cookie Policy below for more information.

When you interact with us on social media platforms we may obtain information about you. The information we receive will depend on the privacy preferences you have set on those types of platforms.

If you send us a private or direct message the message will be stored. It will not be shared with any other organisations but we may use it to modify our services.

Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:

• Most of our data is processed because it is necessary for our legitimate interests. 

• We may also process data where we are entering into a contract with you or performing our obligations under it.

• Where you have provided specific consent to us so that we may use your personal information in a certain way, such as to send you marketing information by email, text, message and/or telephone.

• Where it is necessary to comply with a legal or regulatory obligation to which we are subject, for example where we are ordered by a court or regulatory authority.

The length of time we retain your personal information for is determined by operational and legal considerations. For example, it is current good practice to keep financial records for a minimum period of 7 years to support HMRC audits. 

In general, we will endeavour to keep data only for as long as we need it. This means that we may delete it when it is no longer needed.

We review our retention periods on a regular basis.

We are asked by corporate and non-profit clients to identify or research organisations who may be interested in partnering or donating. In this regard, we act as a data processor and we may also use sub-contractors to deliver this work. This typically involves identifying the person/persons responsible in an organisation by reviewing publicly available information (i.e. put into the public domain) and producing a report. It is not sold to other organisations. 

Third Party Service Providers 

We work with associates to deliver services to our Client.  

We may also employ other companies and individuals to perform functions on our behalf, to provide us with technical, payment or delivery services, business partners and accountants. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Cause for Change is a UK-domiciled organisation whose primary offices are in the UK.

If we should transfer your information outside of the EEA, we will take steps to ensure that appropriate security measures are taken to ensure that your privacy rights continue to be protected as outlined in this policy.

Our website uses cookies to help provide you with the best experience we can. This page explains exactly why we use cookies, what information we collect and how to reject or delete those cookies.

What are cookies?

Cookies are small files that are stored on your computer or mobile phone when you browse websites.

Some cookies are essential to enable our website to work as expected while others allow us to provide you with a better service (for example understanding what content and services are most popular so we can develop our support and information accordingly).

For more information about cookies, visit www.aboutcookies.org.

Our cookie policy

Our cookies help us make our website work efficiently. It helps you to navigate the site and perform certain functions such as adding comments to our site and sharing pages on social networks.

It also helps us to improve the speed and security of the site and enable us to continuously improve your user experience.

We do not use cookies to collect personally identifiable and sensitive information without your express permission or pass personally identifiable data to third parties.

We currently operate an ‘implied consent’ policy after reviewing the cookies we use and the benefit they provide our visitors. This means that we assume you agree with the usage of our cookies unless you adjust your browser settings to match the level of privacy you require.

Please note that if your cookies are not enabled on your computer, it will mean that your user experience is limited to browsing only.

Outfunnel LocalStorage

We use third party marketing software Outfunnel in order to send our emails and manage our marketing campaigns. Outfunnel uses localStorage as part of tracking, so we would have information on email open rates and click through rates. Outfunnel also tracks activity on the website.

How does it work?

We embed a localStorage based tracking code on our website. When visitors come to the website, localStorage is placed in the web browser and the tracking code sends information to Outfunnel about that visitor’s web activity. Outfunnel also tracks opens of emails, clicks on any of the hyperlinks included and other email activity.

What information does Outfunnel collect?

When tracking code is added to a page, Outfunnel automatically gathers the following information:

• Page visits

• Time of each page visit

• IP Address

• Referrer (Source, Medium)

• User ID

Google Analytics

Our website analytics tool (Google Analytics) uses cookies to analyse how, when and where visitors use our website. We only use this to improve your experience. These cookies do not contain any personal information and are used internally for statistical purposes only. For example we are able to find out what the most popular content is and which services are of most interest so that we can provide you with more of the same information and support.

Please see our ‘How to manage cookies via your browser settings’ section below.

You are able to delete cookies at any time by using the management tools within your browser. Some browsers also allow you to run in ‘incognito mode’, which would make you appear to us as an unknown individual.

Visit www.aboutcookies.org or use the links below. Please note, we have tried to provide links to the latest guidance for each browser, however, as browsers are updated frequently you may find more up to date information available. 

For PCs - click this link

For Macs - click this link

Microsoft Internet Explorer - click this link

Mozilla Firefox - click this link

Google Chrome - click this link

You may hear from us without having explicitly opted-in to marketing communications.  In this instance, we respectfully follow guidelines by ICO on legitimate interest and perform the 3-part test recommended by the ICO to make sure all marketing communications are beneficial, ethical and reasonable. 

Outfunnel

We use Outfunnel as our third party service provider in order to create email distribution lists and manage marketing campaigns. Such processing is covered with a data processing agreement protecting your personal data.

Building Profiles

We may analyse your personal information to create a profile of your interests and preferences so that we can tailor and target our communications in a way that is timely and relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. This allows us to be more focused, efficient and cost effective with our resources and also reduces the risk of someone receiving information they may find inappropriate or irrelevant.

We’re committed to putting you in control of your data so you’re free to opt out of your information being used in this way at any time by contacting us dataprotection@causeforchange.co.uk. 

We’re committed to putting you in control of your data so you’re free to change your marketing preferences (including to tell us that you don’t want to be contacted for marketing purposes) at any time.

If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on forms we may use to collect your information.

We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you. However, we may still need to contact you for administrative purposes.

You have the following rights in relation to your personal information: 

• the right to be informed about how your personal information is being used;

• the right to access the personal information we hold about you; 

• the right to request the correction of inaccurate personal information we hold about you; 

• the right to request the erasure of your personal information in certain limited circumstances;

• the right to restrict processing of your personal information where certain requirements are met; 

• the right to object to the processing of your personal information;

• the right to request that we transfer elements of your data either to you or another service provider; and

• the right to object to certain automated decision-making processes using your personal information.

Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website.

To exercise any of the above rights, or if you have any questions relating to your rights, please email dataprotection@causeforchange.co.uk or phone us on +44 7971 881 418.

If you are unhappy with the way we are using your personal information you can also complain to the UK Information Commissioner’s Office. We are here to help and encourage you to contact us to resolve your complaint first.

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. 

We undertake regular reviews of who has access to information that we hold to ensure that your info is only accessible by appropriately trained staff, volunteers and contractors.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet is 100% secure. Whilst we endeavour to protect your Personal Information by using commercially acceptable means, we can not guarantee its absolute security.

This privacy notice does not cover the links within this site to other websites. We encourage you to read the privacy notices on the other websites you visit.

We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date at the bottom of this page. 

We are registered with the Information Commissioner’s Office and our entry can be found on the ICO’s website.

Any questions regarding this policy and our privacy practices should be sent by email to dataprotection@causeforchange.co.uk or by writing to us at 25 Fothergill Drive, London N21 1SJ. Alternatively, you can telephone 07971 881 418.

Version 1.0 – 9th November 2020